General Questions
I am unsatisfied; what should I do?
Client satisfaction is our utmost priority. If you are unsatisfied, we take full responsibility. It’s a no-brainer option. You will get a 100% refund of your products if you are not satisfied, no questions asked. But it should be within 30 days of purchase.
Is the shipping free?
It varies from location to
location.
In Australia
Shipping rate= $10
Free shipping: On orders above $ 120
Head over to the shipping page for more details.
How long will it take to receive my order?
The time it takes to ship your order depends on various factors. To get a clearer understanding, look at the time frames mentioned on the policy page.
Can I Use These Products With Other Medicines I Am Taking?
Our products are all-natural and very safe. However, it is always wise to consult your local GP or physician before using any product.
Superfruit based Questions
Why should I choose your product and not the other options available?
Our products have 3 in 1 natural ingredients, essential oil, fruits, and magnesium. Our complex fruit-based compounds act faster and deeper than the alternatives. We carefully select the finest ingredients to bring a valuable product to your table.
What are the main problems that your products solve?
Our products are versatile, effectively addressing various issues such as pain, arthritis, joints, inflammation, injury, and cramping. If you want to avoid injury during your active training session, we can help with that, too, with Muscle aid.
Get more specific information about our product here.
Are there any side effects to CannonBalm?
The only side effects of CannonBalm products are a healthier heart, a healthier brain, better skin, a calmer mood, and reduced cancer risk.
This product contains beeswax and is not suitable for those with Bee allergies.
Are there any drugs or chemicals in these products?
No, not at all. No hydrocarbons, no drugs, no chemicals . This is what makes us different and better than the lot.
Why are so many fruits included?
While our primary fruit is whole dried organic mangosteen, renowned for its profound and extensively researched health benefits, we also incorporate numerous other superfruits and berries rich in polyphenol antioxidants. Each fruit contains scientifically validated medicinal compounds, further enhancing our product's efficacy.
![](https://cdn.shopify.com/s/files/1/0595/8932/8977/files/ultimate30ml_839b7dd3-914d-4e41-bdb9-2e7e644ed3d4.jpg?v=1715754774)
Product based Questions
ULTIMATE
What is it for?
Pain. Relieves joint pain and a wide range of ailments from arthritis to nerve pain and more. Customers often describe it as 'Magic,' experiencing relief from various discomforts.
How much do I use?
0.5g is sufficient for use, unlike many other products that require 3-4 grams generally.
How often should I use?
This varies from person to person and depends on the customer’s condition. You can use it once a day before bed or for others it’s more often. But the good news is that we only use the best food-grade ingredients, so it is safe to use as often as you like, for as long as you like.
What are the instruction to use this product?
Apply a small amount to painful or injured/ inflamed sites. Massage in until fully absorbed.
What if it doesn’t work?
You will get a full refund. No questions asked. If YOU don’t get results, we don’t want your money.
How does it work?
CannonBalm ULTIMATE utilizes various methods of action.
Organic Mangosteen and other superfruits give long lasting relief from pain & inflammation
Organic clove oil acts as a natural local anesthetic, reducing pain signaling quickly.
Organic bergamot oil provides powerful anti-inflammatory effects, while mint oil relaxes muscles and decreases pain.
Three types of magnesium in ULTIMATE rapidly relax muscles, reduce pain, and promote a relaxed mood and better sleep.
This topical application delivers magnesium more efficiently than oral supplements, increasing magnesium and chloride levels at the cellular level within minutes.
Additionally, ULTIMATE contains essential vitamins and minerals for joint and muscle health
Is it safe for children & during pregnancy?
Our products contain BERGAMOT OIL. Our products contain special bergaptene-free Bergamot oil, making them safe during pregnancy. However, while we use food-grade high-quality ingredients, we specialize in making balms and cannot recommend their use for children or pregnant women. Individual decisions should be made in consultation with a doctor after reviewing the ingredients.
We cannot make claims about treating, curing, or preventing conditions. While many parents choose to use our products during pregnancy or for children, it's a personal decision we cannot advise on.
Are there side effects?
This product contains beeswax and is not suitable for those with Bee allergies.
We only use natural products, hence natural fruits, minerals, and oils complement the body, offering numerous benefits: a healthier heart and brain, reduced cancer risk, decreased inflammation, healthier cells, DNA expression, anti-aging properties, injury healing, and glowing skin.
Can we use it on open wounds or after surgery?
Ultimate is used to treat inflammation and assist in speedy recovery. Please avoid using it on open wounds and always consult your doctor in such cases.
Are All Your Products Australian Made?
PROUDLY YES!! We are an Australian OWNED business and all our products are handcrafted by us in Australia using the finest available food grade ingredients.
![](https://cdn.shopify.com/s/files/1/0595/8932/8977/files/muscleaid50ml_5fefeede-2f63-4293-af85-cff16848b73b.jpg?v=1719637926)
MUSCLE AID
What is it for?
Specifically designed for athletes and bodybuilders to improve muscle health, increase performance, and prevent cramping and injury, and for faster recovery.
It is also an effective treatment for restless legs syndrome, offering a drug-free solution without side effects.
How much do I use?
You need a very small amount as the formula is very concentrated. But it is safe to use as much as you like and as often as you want.
How often should I use?
Must: Before and after a workout.
Optional: Before going to bed will help promote a restful sleep and assist in recovery from exertion.
What are the instructions to use this product?
Apply to any muscles before & after exercise or whenever muscle pain or tightness/ cramping occurs. Rub in until fully absorbed.
What if it doesn’t work?
You will get a full refund. No questions asked. If YOU don’t get results, we don’t want your money.
How does it work?
CannonBalm MUSCLE AID utilizes various methods of action.
Organic Mangosteen and other superfruits give long lasting relief from pain & inflammation
Organic clove oil acts as a natural local anesthetic, reducing pain signaling quickly.
Organic bergamot oil provides powerful anti inflammatory effects, while mint oil relaxes muscles and decreases pain.
Three types of magnesium in MUSCLE AID rapidly relax muscles, reduce pain, and promote a relaxed mood and better sleep.
This topical application delivers magnesium more efficiently than oral supplements, increasing magnesium and chloride levels at the cellular level within minutes.
Additionally, MUSCLE AID contains essential vitamins and minerals for joint and muscle health.
Is it safe for children & during pregnancy?
Our products contain BERGAMOT OIL. Our products contain special bergaptene-free Bergamot oil, making them safe during pregnancy. However, while we use food-grade high-quality ingredients, we specialize in making balms and cannot recommend their use for children or pregnant women. Individual decisions should be made in consultation with a doctor after reviewing the ingredients.
We cannot make claims about treating, curing, or preventing conditions. While many parents choose to use our products during pregnancy or for children, it's a personal decision we cannot advise on.
Can we use it on open wounds or after surgery?
MUSCLE AID is used to assist in speedy recovery. Please avoid using it on open wounds and always consult your doctor in such cases.
Are there side effects?
This product contains beeswax and is not suitable for those with Bee allergies.
We only use natural products, hence natural fruits, minerals, and oils complement the body, offering numerous benefits: a healthier heart and brain, reduced cancer risk, decreased inflammation, healthier cells, DNA expression, anti-aging properties, injury healing, and glowing skin.
Are All Your Products Australian Made?
PROUDLY YES!! We are an Australian OWNED business and all our products are handcrafted by us in Australia using the finest available food grade ingredients.
![](https://cdn.shopify.com/s/files/1/0595/8932/8977/files/50mlletgo_8cecab89-31f2-4cdf-98e1-557b59b315f3.jpg?v=1719638049)
LET GO
What is it for?
Specifically designed to act as a muscle relaxant for deep tissue massages. It contains more clove oil than any other product (to act as a natural local anesthetic).
Other uses are: to take your massages to the next level, calm your mood, or give your customers a more comfortable experience and optimal post massage results.
How much do I use?
You need a very small amount as the formula is concentrated. But it is safe to use as much as you like.
How often should I use?
Whenever you want!
The food-grade ingredients make it safe to use as often as you like, for as long as you like.
What are the instructions to use this product?
Apply to any areas to be massaged about 5min to an hour prior to massage Rub in until fully absorbed.
What if it doesn’t work?
You will get a full refund. No questions asked. If YOU don’t get results, we don’t want your money.
How does it work?
CannonBalm LET GO utilizes various methods of action.
Organic Mangosteen and other superfruits give long lasting relief from pain & inflammation
Organic clove oil acts as a natural local anesthetic, reducing pain signaling quickly.
Organic bergamot oil provides powerful anti-inflammatory effects, while mint oil relaxes muscles and decreases pain.
Three types of magnesium in LET GO rapidly relax muscles, reduce pain, and promote a relaxed mood and better sleep.
This topical application delivers magnesium more efficiently than oral supplements, increasing magnesium and chloride levels at the cellular level within minutes.
Additionally, LET GO contains essential vitamins and minerals for joint and muscle health and recovery.
Is it safe for children & during pregnancy?
Our products contain BERGAMOT OIL. Our products contain special bergaptene-free Bergamot oil, making them safe during pregnancy. However, while we use food-grade high-quality ingredients, we specialize in making balms and cannot recommend their use for children or pregnant women. Individual decisions should be made in consultation with a doctor after reviewing the ingredients.
We cannot make claims about treating, curing, or preventing conditions. While many parents choose to use our products during pregnancy or for children, it's a personal decision we cannot advise on.
Are there side effects?
This product contains beeswax and is not suitable for those with Bee allergies.
We only use natural products, hence natural fruits, minerals, and oils complement the body, offering numerous benefits: a healthier heart and brain, reduced cancer risk, decreased inflammation, healthier cells, DNA expression, anti-aging properties, injury healing, and glowing skin.
Can we use it on open wounds or after surgery?
LET GO is used to assist in speedy recovery. Please avoid using it on open wounds and always consult your doctor in such cases.
Are All Your Products Australian Made?
PROUDLY YES!! We are an Australian OWNED business and all our products are handcrafted by us in Australia using the finest available food grade ingredients.
![](https://cdn.shopify.com/s/files/1/0595/8932/8977/files/50ml_magictouch.jpg?v=1716007356)
MAGIC TOUCH
What is it for?
MASSAGES!
This non-greasy, no-mess formula is refined to contain the perfect amount of beeswax. This creates a butter that is easy to apply in its semi-solid form but instantly liquifies upon contact with the skin. This slow absorption ensures a little goes a long way. Our customers appreciate that they never have to worry about messy oil residue on their clothing and feel confident knowing they aren't exposing themselves to toxic pesticides and other chemicals found in regular non-organic massage oils.
How much do I use?
You need a very small amount but it is safe to use as much as you like and as often as you want.
How often should I use?
WHENEVER YOU LIKE!
Use as much as you like and as often as you want.
What are the instructions to use this product?
Use a small amount for massage, apply to the hands or directly onto area to be massaged.
What if it doesn’t work?
You will get a full refund. No questions asked. If YOU don’t get results, we don’t want your money.
How does it work?
CannonBalm MAGIC TOUCH combines
Organic Mangosteen and other superfruits give long lasting relief from pain & inflammation
Certified organic Australian grown & international award-winning extra virgin olive oil with organic cold-pressed unrefined coconut oil.
Infused with a blend of essential oils, it helps reduce inflammation and offers a subtle fragrance suitable for all. With the perfect ratio of unrefined organic beeswax, it provides easy use, optimal grip without greasiness, and extends usage compared to regular oils. Crafted using the finest organic oils, CannonBalm prioritizes skin health, mindful of the potential long-term effects of regular massage oils containing pesticides and chemicals.
Is it safe for children & during pregnancy?
Our products contain BERGAMOT OIL. Our products contain special bergaptene-free Bergamot oil, making them safe during pregnancy. However, while we use food-grade high-quality ingredients, we specialize in making balms and cannot recommend their use for children or pregnant women. Individual decisions should be made in consultation with a doctor after reviewing the ingredients.
We cannot make claims about treating, curing, or preventing conditions. While many parents choose to use our products during pregnancy or for children, it's a personal decision we cannot advise on.
Are there side effects?
This product contains beeswax and is not suitable for those with Bee allergies.
We only use natural products, hence natural fruits, minerals, and oils complement the body, offering numerous benefits: a healthier heart and brain, reduced cancer risk, decreased inflammation, healthier cells, DNA expression, anti-aging properties, injury healing, and glowing skin.
Are All Your Products Australian Made?
PROUDLY YES!! We are an Australian OWNED business and all our products are handcrafted by us in Australia using the finest available food grade ingredients.
Is this product made from 100% Organic ingredients?
Yes!
![](https://cdn.shopify.com/s/files/1/0595/8932/8977/files/50mlfruitfull.jpg?v=1719638124)
FRUIT-FULL
What is it for?
It Is known to deeply hydrate, nourish, and repair your skin. Promoting a radiant and youthful complexion. The anti-oxidants combat premature aging, reduce fine lines and wrinkles appearances, and boosts collagen production for firmer, smoother skin.
How much do I use?
0.5g is sufficient for use
How often should I use?
It is best to incorporate it into your bedtime PM routine. For best results, we recommend applying the balm daily as part of your skincare routine, especially after cleansing and toning. Massage a small amount onto clean, dry skin until fully absorbed to enjoy its full benefits.
What if it doesn’t work?
You will get a full refund. No questions asked. If YOU don’t get results, we don’t want your money.
What are the instructions to use this product?
Apply a small amount to the face or any area you want softer younger looking skin.
How does it work?
CannonBalm FRUIT-FULL includes these ingredients for optimal results
Organic Mangosteen and other superfruits give long lasting relief from pain & inflammation
Organic Olive oil acts as a natural moisturizer and promotes a healthier complexion.
Organic Coconut oil hydrates and softens the skin while promoting elasticity and suppleness
Organic blueberry and Organic Kakadu Plum are a source of VITAMIN C, hence, brightening and evening out skin tone while promoting collagen synthesis for firmer, more youthful-looking skin.
Is it safe for all skin types?
Yes, our balm is formulated to be gentle and suitable for all skin types, including sensitive skin. However, we recommend doing a patch test before use to ensure compatibility with your skin.
Are there side effects?
This product contains beeswax and is not suitable for those with Bee allergies.
We only use natural products, hence natural fruits, minerals, and oils complement the body, offering numerous benefits: healthier skin, decreased inflammation, healthier cells, DNA expression, anti-aging properties, injury healing, and glowing skin.
Can we use it on open wounds or after surgery?
FRUIT-FULL is only used as an anti-aging skin balm. Please avoid using it on open wounds and always consult your doctor in such cases.
Are All Your Products Australian Made?
PROUDLY YES!! We are an Australian OWNED business and all our products are handcrafted by us in Australia using the finest available food grade ingredients.
Is This Product Made From 100% Organic Ingredients?
Yes!
![](https://cdn.shopify.com/s/files/1/0595/8932/8977/files/50ml_yourehowold.jpg?v=1716007333)
YOU’RE HOW OLD?
What is it for?
It Is known to soothe and rejuvenate the skin after shaving while reducing signs of aging. It moisturizes, nourishes, and promotes a healthy complexion, leaving your skin looking youthful and refreshed.
How much do I use?
0.5g is sufficient for use
How often should I use?
For best results, we recommend applying the balm after each shave as part of your skincare routine. Massage a small amount onto clean, dry skin until fully absorbed to enjoy its full benefits.
What are the instructions to use this product?
Apply to the face after shaving and massage into skin.
What if it doesn’t work?
You will get a full refund. No questions asked. If YOU don’t get results, we don’t want your money.
How does it work?
CannonBalm YOU’RE HOW OLD includes these ingredients for optimal results
Organic Mangosteen and other superfruits give long lasting relief from pain & inflammation
Organic Olive oil acts as a natural moisturizer and promotes a healthier complexion.
Organic Coconut oil hydrates and softens the skin while promoting elasticity and suppleness
Organic blueberry, strawberry, and raspberry, and Organic Kakadu Plum are a source of VITAMIN C, hence, brightening and evening out skin tone while promoting collagen synthesis for firmer, more youthful-looking skin.
Is it safe for all skin types?
Yes, our balm is formulated to be gentle and suitable for all skin types, including sensitive skin. However, we recommend doing a patch test before use to ensure compatibility with your skin.
Are there side effects?
This product contains beeswax and is not suitable for those with Bee allergies.
We only use natural products, hence natural fruits, minerals, and oils complement the body, offering numerous benefits: healthier skin, decreased inflammation, healthier cells, DNA expression, anti-aging properties, injury healing, and glowing skin.
Can we use it on open wounds or after surgery?
YOU’RE HOW OLD is only used as an after shave anti-aging skin balm. Please avoid using it on open wounds and always consult your doctor in such cases.
Are All Your Products Australian Made?
PROUDLY YES!! We are an Australian OWNED business and all our products are handcrafted by us in Australia using the finest available food grade ingredients.
Is this product made from 100% Organic ingredients?
Yes!