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Last Updated: October 25, 2023
1. Introduction
CannonBalm Superfruit Balms (referred to as "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers and visitors to our website. By using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information: We may collect the following types of personal information when you visit our website or engage with our products and services:
- Name
- Contact information (such as email address, phone number, and mailing address)
- Payment information (credit card information, billing address)
- Account login information
- User-generated content, including reviews and comments
2.2 Automatically Collected Information: We may also collect information about your use of our website, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited
- Date and time of access
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Products and Services: We use your information to process orders, provide customer support, and improve our products and services.
3.1 Marketing and Communication: With your consent, we may send you promotional emails, newsletters, and other communications about our products and promotions.
3.2 Analytics and Improvement: We use data to analyze website performance, user behavior, and to enhance the user experience.
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
4.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, including payment processors, shipping companies, and marketing partners.
4.2 Legal Requirements: We may disclose your information in response to legal requests or to comply with applicable laws and regulations.
5. SMS Terms of Service
The CannonBalm Australia mobile message service (the "Service") is operated by CannonBalm Australia (“CannonBalm Australia”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”).
We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to CannonBalm Australia’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of CannonBalm Australia through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list.
Text messages may be sent using an automatic telephone dialing system or other technology. The service will include promotional messages such as promotions, specials, coupons, and other marketing offers; it will also include transactional messages such as order updates and account alerts.
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with CannonBalm Australia. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply.
Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to CannonBalm or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other CannonBalm Australia mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to CannonBalm or email rohan@cannonbalm.com.au.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
6. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Choices and Rights
You have the right to:
- Access, update, or delete your personal information
- Object to the processing of your personal information
- Withdraw your consent at any time
- Opt-out of marketing communications
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: